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Lending Operations Assistant (Back Office)

Berlin, Germany · Operations

At SumUp, we're building a world where merchants can succeed while doing what they truly love. Our mission from day one is simple: give back to local merchants the joy to succeed, thanks to simple and innovative tools. SumUp is a digital ecosystem dedicated to local entrepreneurs. 

The mission of SumUp’s Lending Tribe is to provide our small merchants, who are often turned away by traditional financial institutions, with access to capital to grow their businesses. We are seeking a detail-oriented and process-driven Operations Assistant to join our dynamic Lending Operations team. The ideal candidate will play a pivotal role in ensuring our operations run smoothly and efficiently.

What you’ll do

  • Manage weekly payout processes in multiple markets

  • Support projects and objectives related to daily operations

  • Handle payments from external parties and cash reconciliation

  • Generate the necessary documents for the debt collection agencies 

  • Provide assistance to Servicing and Collections agents 

  • Generate weekly and monthly reports for internal and external stakeholders 

  • Manage ad hoc administrative tasks for Operations

You’ll be great for this position if you

  • Have at least 1+ year of work experience in a similar role

  • Are proficient in both written and spoken English

  • Have exceptional time management skills

  • Are proactive and able to work independently

  • Have meticulous attention to detail

  • Have high level of proficiency using MS Office including Word, Excel and PowerPoint

It would be nice if you 

  • Speak Portuguese or any additional European language

  • Have proven stakeholder management skills

  • Have a strong track record of process improvement

  • Have proficiency in data analysis and reporting

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.